Privacy Policy
Your privacy is very important to us. We have developed a privacy policy, which covers how we collect, use and store your information. Please take a moment to familiarize yourself with our privacy practices.

Information collection and use

CMXSOLAR is the sole owner of the information collected on this website. We only have the right to access/collect information that you voluntarily provide us via email or other direct contact methods. We will not sell, rent or share your information with anyone outside of our organization or any third party.

Regarding the reason for your contact with us, we will use your information to reply to you. After placing an order, you may be asked to provide us with your delivery address and phone number. The delivery voucher is required to ensure that the product can arrive successfully.

The personal information we collect for orders enables us to properly record orders. We have an online system to record each order (order date, customer name, product, delivery address, phone number, payment number, delivery date and tracking number). All this information has been stored securely, so if there is any problem with your order, we can refer to it.

For private label and OEM customers, we have strict policies prohibiting the sharing of any such information.

Unless you ask us not to do so, we may contact you via email in the future to inform you of special offers, new products or services, or changes to this privacy policy.

Your access to and control of information

You can choose not to contact us at any time. You can contact us at any time through the email address or phone number provided on our website to perform the following operations:


-View all our data about you.

-Change/correct any data we have about you.

-Let us delete all data about you.

-Express any concerns about our use of your data.

Safety

CMXSOLAR takes precautions to protect your information. When you submit sensitive information through the website, your information will be protected online and offline.

No matter where we collect sensitive information (such as credit card data), that information will be encrypted and transmitted to us in a secure manner. You can verify this by looking for the closed lock icon on your web browser, or by looking for "https" at the beginning of the web page address.

Although we use encryption to protect sensitive information transmitted online, we will also protect your offline information. Only employees who need information to perform a specific job (for example, billing or customer service) can access personally identifiable information. Our computers/servers storing personally identifiable information are kept in a secure environment.

Our company's commitment to your privacy:

To ensure the security of your personal information, we will communicate our privacy and security guidelines to all CMXSOLAR employees, and strictly implement the company's internal privacy protection measures.
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